Call our team
For packages, coverage and urgent connection issues.
Call nowContact Us
Contact our team for internet packages, coverage, new connections or technical support.
Serving homes and businesses in Khilkhet, Nikunja 1 and Nikunja 2, Dhaka.
WAYS TO CONNECT
Choose how to reach us
+8809606999800
Email us
Share your enquiry or details about your connection.
Send an emailMessage us
Reach our team through Facebook Messenger.
Open Messenger ↗START YOUR ENQUIRY
How can we help?
Choose a topic to start your message.
Frequently Asked Questions
11 answers found
Pipex Network offers residential packages from 50 Mbps to 500 Mbps, plus business packages and custom options. Visit our Packages page to compare speeds and prices, then choose the plan that fits your home or business.
Before reporting a connection issue
- Check power and cables. Restart the router once; do not factory-reset it.
- For slow speeds, pause downloads and test near the router or through an Ethernet cable.
- Note when the issue started and any unusual ONU indicator lights.
- Include your customer ID if available. Never share passwords, payment PINs or one-time codes.